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Delivery

Delivery Options

We offer a wide variety of FAST, FREE or SUBSIDISED delivery options when shopping with Internet Reptile

As we believe in complete transparency, our website will work out available delivery options for you BEFORE you checkout, simply add the items you wish to order to your basket, enter your postcode and select estimate shipping - if you already have items in your basket please click here to go straight to the basket

Free Delivery

Free delivery options are available on most orders over £59 (excludes orders containing frozen food) as well as on special promotional items marked as free delivery across the site.

Delivery Charges 

Where delivery is charged our general rates are 

  • Large Letters - £1.99
  • Royal Mail Livefood - £3.49
  • Royal Mail Tracked 48 - £3.49
  • Royal Mail Tracked 24 - £4.99
  • Courier Delivery - £4.99 
  • Premium DPD Predict - £5.99
  • APC (Livefood Only) - £6.99
  • Frozen Food Orders - £9.99

These services and prices are subject to change as we constantly strive to improve the delivery methods we offer so please see checkout for up to date rates.

Delivery Timescales

Please note that quoted despatch and delivery times are aims and not guarantees.  The pandemic continues to affect some services, cause unpredictable order volumes and bring in the need for additional health and safely measures. 

In particular please allow for additional handling time for live insect orders as these are packed fresh by our breeders - at present these orders are subject to a 1-2 day delay at peak times.  This does not other orders sent from our own warehouse.

 

Delivery Regions

Delivery rates apply to standard, mainland UK destinations and exclude the Scottish Highlands and Islands.  We are not able to ship to Northern Ireland at this time but this remains under ongoing review. 

We do not ship outside of the UK.