The last posting dates before Christmas for Royal Mail have now past. Any livefood will not be sent until Wed 28th December by Royal Mail, you can choose express delivery up to 12noon on Thursday 22nd December.
We are closed on Friday 23rd to Tuesday 27th Decemeber (inclusive), open on Wed 28th and Thursd 29th, then closed again until Tues Jan 3rd
From all of us at Internet Reptile we wish you a happy Christmas and prosperous New Year.
FREE FIRST CLASS DELIVERY ON ALL LIVEFOOD ORDERS
FREE SUPERSAVER DELIVERY ON ALL ORDERS OVER £29.00 (Excluding Frozen Food)
Delivery prices and schedule
Please note that
- Times for delivery are approximate and are counted from the day of despatch
- We endeavour to post all live insect orders the same day when received by 12 noon and all other orders within 48 hours (most are also posted the same day)
- Some products may be despatched from separate locations so arrive separately. You will always only be charged one delivery
- FREE OF CHARGE when you select this option at checkout.
- Livefood despatched same day by first class post when you order by 12noon Mon-Fri
- Usually arrives next day but depends on the postal service (occasionally orders may take up to 4 postal days)
- We cannot send frozen food via this service, any orders containing frozen food will be placed on hold pending the correct payment.
- A cheap and cheerful free delivery service for all items other then frozen food.
- We'd advise urgent orders are sent by an express delivery service
- Free when your order is over £29.00
- Arrives by post or courier within 3-5 working days of placing your order
- Frozen food orders will be rejected on this service as it is not suitable for these products.
- All items in stock are sent the same or next business day by trackable courier.
- Tracked, secure and reliable, we'd always recommend this option for any urgent or critical order.
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We cannot send frozen food via this service, any orders containing frozen food will be placed on hold pending the correct payment.
- As express courier but we add dry and and poly boxes to try and keep food as frozen as we can. Please note this is an all day service so we cannot guarantee the condition of your food on arrival. We do have an extremely high success rate with this method though.
- TNT AM (Frozen Food Service)
- Trackable, AM service to most postcode regions. Includes dry ice and poly boxes. Shipped same day when you pay by 12 noon.
PLEASE NOTE THAT IF A PARTICULAR ITEM IS UNSUITABLE FOR DELIVERY BY A CERTAIN DELIVERY METHOD DUE TO VALUE OR WEIGHT WE WILL CHANGE IT FOR YOU. YOU MAY BE PROMPTED IF THE DELIVERY SERVICE SHOWS ON THE WEBSITE AT A MORE EXPENSIVE RATE.
Delivery Zones
- All delivery prices are valid to the UK Mainland only and exclude the following postcode groups: IV, HS, KA27/28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, GY, JE, TR21-25
- Although we may be able to send some smaller orders by Royal Mail to these postcode groups we cannot guarantee live insects or delivery times. Courier may be available although a surcharge will usually apply. It is always best to contact us for options if ordering from within these postcode groups.
FROZEN FOOD DELIVERIES
- All frozen food not sent by Express Courier (AM) is sent entirely at customers own risk.
- We will include dry ice and insulation when you select the frozen options. Any other method is unsuitable for frozen food.
- We cannot despatch any frozen food on a Friday, Saturday or Sunday
LIVEFOOD DELIVERIES
- We only despatch livefood by Royal Mail or Express Courier
- Livefood ordered for despatch on a Friday is at own risk
- We can only despatch livefood by courier Monday-Thursday
FREE DELIVERY on any order over £29.00
and ALL livefood orders (No Minimum Spend)
